Please carefully review this Policy. To the extent permitted by applicable law, by using the Websites, you are agreeing to this Policy and the Websites’ Legal Notice.
Zimmer Biomet will not knowingly collect, maintain, disclose or otherwise process Personal Information of anyone who is considered to be a minor in the country where he or she resides without the permission of such minor’s parents or legal guardians.
What Information Do We Collect?
Certain areas of the Websites may allow you to submit Personal Information voluntarily, including areas where you can request more information about, or regarding, a Zimmer Biomet product (if it is permissible to provide such information under applicable law). For these purposes, we may collect Personal Information such as your name, mailing address, phone number and email address.
Blog Comments and Other Interactive Features
Our Websites may include areas, such as blogs, where you can submit comments in response to posted content. In order to submit a comment, you must submit your name and email address. The content of any submitted comment is determined by you, but it may include Personal Information. Any communications you submit or post to any interactive features on our Websites may be viewable by other users of the Websites. Therefore, you should be careful with the content you submit for such interactive features as it will likely not remain confidential.
When you visit the Websites, we may also collect Technical Information about you, which your web browser automatically sends whenever you visit a website on the Internet. “Technical Information” is information that does not, by itself, identify a specific individual but which could be used to indirectly identify you. Our servers automatically record this information, which may include your Internet Protocol (“IP“) address, browser type, browser language, and the date and time of your request.
We may collect information about your use of the Websites through cookies and similar technology. A “cookie” is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the Websites. Cookie technology allows us to collect “clickstream” data, which is not Personal Information but which reflects your activities on the Websites, including the pages you view. We may use the information collected by cookies for general statistical and other purposes. For a more complete description of what cookies are, how zimmer Biomet uses them, and the choices you have, please see Zimmer Biomet’s Websites Cookies Policy.
How Do We Use Information We Collect?
When you submit Personal Information through the Websites, we will use it first of all for the purposes for which you submitted it. These purposes may include processing orders you have made through a Website, applying for a position with Zimmer Biomet, or submitting questions or complaints with regard to our products. If permitted under applicable law, it may also include providing you with the information you requested, such as information packets about specific products that may be of interest or otherwise contacting you when you submit an inquiry to us. We may also use your information to communicate with you about our products or other services that may be of use to you (if it is permissible for us to provide such information).
Use of IP Address. In addition to logging the IP address of your computer as you use the Websites, we also may use your IP address to customize the Websites’ content. We may retain IP addresses, and we may retain them together with Personal Information that you provide and use such information for the purposes outlined in this Policy.
With Whom Do We Share the Information We Collect?
Disclosures to Affiliates and Subsidiaries
To respond to your requests or to process your information for any of the activities identified above, we may share your information within Zimmer Biomet, in which case the Zimmer Biomet companies with which we share the information will comply with the terms of this Policy.
Disclosures for Legal or Safety Reasons
Disclosure to Operations and Maintenance Contractors
We may contract with third parties to provide services for the Websites. These contractors include vendors and suppliers who provide technology, content, and other services; vendors who analyze and store data collected on the Websites; and vendors who send and/or respond to email on our behalf (each, a “Contractor“). These Contractors may have access to your Personal Information in order to provide services to us or on our behalf. As noted below, the information you provide will be accessible to companies we contract with in countries around the world to assist with providing services through the Websites. If we allow a Contractor to have access to your Personal Information, we will not authorize the Contractor to use or disclose the information for any purpose that is not consistent with this Policy and where required under applicable law, we conclude data processor agreements with such Contractors before allowing them access to the Personal Information.
Disclosure to Third Parties for Market Research
We may disclose Technical Information to third parties for market intelligence and research purposes. We do this in an aggregate and anonymized manner or subject to confidentiality and other restrictions. If Personal Information is shared with such third party, where required under applicable law, we conclude a data processor agreement with such party before allowing it access to the Personal Information.
Disclosure to Subsequent Owner or Operator
What About Sharing Information with Third Party Websites?
We may provide a feature on some of our Websites through a link or other tool that enables you to share a webpage or other information on a third party website, such as social media websites like Facebook, Twitter or through other mechanisms such as email. We do not control these third party services. When you post information to or through such services, those websites’ privacy policies and cookie usage policies apply directly. We encourage you to review the privacy policies posted on those, and all third party websites you visit.
How Do We Secure Your Information?
To prevent unauthorized access, maintain data accuracy, and ensure proper use of your Personal Information, Zimmer Biomet and its third party contractors employ appropriate physical, technical and managerial procedures to safeguard and secure the information we collect online, consistent with legal obligations and industry practices.
What About Changes to This Policy?
We reserve the right to change the terms of this Policy by posting a revised version of the Policy to the Websites. All such changes will be effective when posted, and to the extent permitted by applicable law your use of the Websites thereafter will constitute acceptance of, and agreement to be bound by, those changes. Accordingly, please review the Policy each time you visit the Websites. In the event we make any material change to this Policy that alters the use of your Personal Information, we will take reasonable steps to notify you of such change by email, if possible.
What rights do you have?
Under applicable laws, you may have the right to access your Personal Information, the right to have such Personal Information corrected, erased or blocked, and the right to object to certain data processing activities. To exercise these rights, you can make a written request using our contact details set out below under ‘Whom Can You Contact with Questions or Concerns?’’ We may require you to provide additional information or documentation to identify you. Under applicable law, we may decide to refuse access to certain Personal Information, as well as correction, erasure or blockage of or objection to the processing of certain Personal Information. We shall timely notify you of such decision.
Processing in the Various Countries
Your Personal Information may be transferred across national borders from time to time, if this is necessary for the purpose for which the Personal Information is processed. To the extent permitted by applicable law, y using the Websites, you consent to the collection, storage, and processing of your Personal Information in any country from or to which we may transfer your Personal Information. The level of legal protection for Personal Information is not identical in all countries; however, we will take the security measures described above, and those other measures required in accordance with applicable law, including without limitation ensuring legal mechanisms for transfer where required.
Zimmer Biomet complies with the U.S.-EU Safe Harbor Framework and U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, concerning Personal Information processed for various reasons including human resources activities, product customization or development, clinical research, complaint handling and regulatory compliance, marketing research and regarding its products, marketing and sales of its products, finance and tax activities, and other legal and business activities. Zimmer Biomet has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Zimmer Biomet is committed to uphold the principles as required by the Safe Harbor certification. You can learn more about those principles and Zimmer Biomet’s obligations by reading our Safe Harbor Policy and by visiting the following website:
Also, if you are a user of a Website targeted specifically to users residing in a European Economic Area country or Switzerland, those Websites will prominently post the Zimmer Biomet Websites Cookies Policy and have specific opt out provisions for those users with respect to cookies.
Finally, please note that to ensure compliance with the Safe Harbor Privacy principles, or in case concerns raised to zimmer Biomet are not resolved (please see below), zimmer Biomet will cooperate with the Data Protection Authorities (“DPAs”) and other governmental authorities with jurisdiction over such matters in the respective EEA member states, where it has member states and with the Swiss Federal Data Protection and Information Commissioner (“Commissioner”) for operations in Switzerland, in the investigation and resolution of complaints that cannot be resolved between zimmer Biomet and the complainant, and comply with advice given by such DPAs and the Commissioner.
Whom Can You Contact with Questions or Concerns?
If you have questions, concerns or complaints about this Policy or the collection, use, disclosure, transfer, access, or opting out of uses of Personal Information, please contact us at:
Global Privacy and Data Protection Officer, Zimmer Biomet, Inc.
attn.: Antje Petersen-Schmalnauer
3316 LC Dordrecht
Phone: + 31 78 6292929
Fax: + 31 78 6292941
Effective Date: November 28, 2014